Frequently Asked Questions

What experience do you have?

We have been in the IT field for over 25 years. We have in-depth experience and offer cyber security, network, software, and hardware support service solutions.

Do I have an expectation of confidentiality?

Yes. We never share client information, unless we have your express consent to do so, such as with a third-party vendor, or to access your account to troubleshoot a vendor issue.

When are you available?

We are happy to offer 24/7 IT phone support, in addition to on-site support 5 days per week, 9am to 6pm. We offer Saturday availability on an as needed basis.